telecaller - Intensiv-Filter HimenviroIntensiv-Filter Himenviro
Location: Sector-63, Noida

O nas

Intensiv-Filter Himenviro Pvt. Ltd. (IFH) je vodilno svetovno podjetje na področju tehnologije čistega zraka z več kot 100 leti izkušenj in več kot 50.000 instalacijami po vsem svetu. Poslujemo z močno mednarodno in domačo prisotnostjo:

• Sedež: Velbert, Nemčija
• Mednarodne pisarne: Združeno kraljestvo (Walsall), Združeni arabski emirati (Sharjah)
• Indijske pisarne: Noida (pisarna in proizvodnja), Delhi, Shamli (pisarna in proizvodnja), Kolkata, Pune.
• Globalna prisotnost: Storitve strankam v več kot 110 državah Azije in Pacifika, Afrike, Bližnjega vzhoda, ZDA, Južne Amerike in Evrope.

Kot eden od pionirjev na področju industrijske filtracije zraka načrtujemo in dobavljamo napredne filtrirne rešitve, ki pomagajo industriji zmanjšati emisije in zaščititi naše okolje. Z delovanjem v več kot 30 državah in namestitvami v različnih sektorjih, kot so cement, jeklo, energetika in kemikalije, ...
združujejo tehnično odličnost, inovativnost in kulturo tesnega sodelovanja pri delu.

Pregled delovnega mesta

As a Telecaller for International Markets, you will be the voice of Intensiv Filter Himenviro to prospects and clients worldwide. Your role focuses on relationship-building and communication, rather than cold-calling. You’ll engage with international clients, understand their needs, and help set the stage for sales or business development teams to close deals.

Ključne odgovornosti

• Reach out and follow up with international clients (Middle East, Africa, Southeast Asia, Europe, etc.) via phone and email.
• Understand client requirements and direct them to the right internal teams for solutions.
• Introduce our filtration technologies, explain their benefits, and schedule meetings or demos with the sales team.
• Respond to inbound queries professionally and promptly, ensuring a positive client experience.
• Maintain precise records of calls, leads, and follow-ups in CRM systems.
• Coordinate with internal teams (Sales, Projects, Logistics, Engineering) to ensure smooth client journeys.
• Serve as a professional, technically aware representative of our brand in all interactions.

• 1–3 years of experience in customer-facing telecalling, customer service, or client engagement (preferably B2B or international exposure).
• Fluency in English (verbal and written). Knowledge of another language (e.g. Arabic, French, Spanish) is a plus.
• Strong communication skills, courteous tone, confidence, and ability to converse with professionalism.

Spretnosti in izkušnje

• Experience using CRM tools, managing leads, follow-ups, and reporting.
• Willingness to learn about industrial products and filtration technology.
• High responsiveness, ownership, and a customer-first mindset.
• Experience in hospitality, BPO, or high-end service environments is preferred (where soft skills and communication are key).
• Comfort in handling international conversations, with the ability to understand crosscultural cues.
• Good written communication skills—emails, proposals, follow-ups.
• Basic knowledge of MS Office (Excel, Word).
• Adaptable, proactive, and eager to learn technical aspects of industrial filtration.

Ugodnosti in koristi

• Zdravstveno zavarovanje
• Nezgodno zavarovanje
• Splošna izmena (brez nočnih izmen)
• Konkurenčna plača in spodbude za uspešnost
• Strukturirano usposabljanje za uvajanje in skladnost s predpisi
• Sodelujte z vodilnimi blagovnimi znamkami po vsem svetu – v več kot 110 državah – pri vodenju visokokakovostnih projektov industrijske filtracije zraka in nadzora onesnaževanja – kar vašemu portfelju doda bogate izkušnje, prepoznavnost in priložnosti.

Zakaj se nam pridružiti?

• Postanite del zapuščine: več kot 100 let na področju čistega zraka in industrijske filtracije.
• Pridobite mednarodno prepoznavnost z globalnimi logističnimi operacijami.
• Sodelujte v spoštljivi in profesionalni delovni kulturi.
• Zgradite kariero v podjetju, ki ceni inovacije, trajnost in ljudi

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